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CUSTOMER SUPPORT MARKETING COORDINATOR - EDA - EGYPT - 419558

El Qahera El Gididaa, EGY

Siemens Digital Industries Software is driving transformation to enable a digital enterprise where engineering, manufacturing and electronics design meet tomorrow. Our solutions help companies of all sizes create and leverage digital twins that provide organizations with new insights, opportunities and levels of automation to drive innovation.


About Us

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

We are seeking a dynamic and experienced Customer Support Marketing Coordinator to join the team at Siemens EDA. The ideal candidate will play a crucial role in driving customer engagement and satisfaction through strategic marketing initiatives. The primary responsibilities of this role include managing webinar operations, curating content for email newsletters, reporting on marketing initiatives, and overseeing workflow across multiple projects.

Key Responsibilities:Webinar Operations:

  • Produce and manage webinar operations, with a focus on the European time zone.
  • Coordinate with internal stakeholders and external partners to ensure seamless execution of webinars.
  • Monitor and optimize webinar performance to enhance audience engagement.

Content Curation and Email Newsletters:

  • Source relevant content and insights to build engaging email newsletters targeted at Siemens customers.
  • Collaborate with cross-functional teams to gain approval on newsletter content.
  • Execute timely and effective distribution of newsletters to the target audience.

Reporting and Analytics:

  • Track and analyze the performance of customer marketing initiatives.
  • Prepare comprehensive reports providing insights into key metrics and areas for improvement.
  • Contribute to the development of future marketing strategies based on data-driven insights.

Workflow Management:

  • Manage the workflow across various customer marketing projects, ensuring deadlines are met.
  • Collaborate with team members to prioritize tasks and optimize project efficiency.

Qualifications:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • 3-5 years of experience in a marketing communications role, with a focus on customer marketing.
  • Experience with producing webinars in a corporate setting, using tools such as ON24, Zoom Webinar, GoToWebinar or equivalent.
  • Experience with producing and launching professional email newsletters, using tools such as Salesforce Marketing Cloud, Eloqua, Braze or equivalent. Understanding of data compliance environment (eg. GDPR), as it relates to email marketing.
  • Proficiency in English, with excellent written and verbal communication skills.
  • Strong project management skills and the ability to multitask in a fast-paced environment.
  • Flexibility with work hours to accommodate international collaboration.

Working at Siemens Software

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Siemens. Making real what matters

If you want to make a difference – make it with us!

#LI-JR1, #LI-EDA

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