The Product Manager (PM) plays a pivotal leadership role in maximizing the value delivered by product teams. They ensure that teams have a clear understanding of customer requirements and the associated business value. As a leader, the PM fosters a product-centric culture, guiding cross-functional teams toward delivering impactful solutions aligned with strategic goals.

The PM is responsible for creating repeatable, scalable content that communicates product concepts and drives adoption across all customer segments. This includes thought leadership in areas such as Continuous Delivery (CD), Site Reliability Engineering (SRE), Cloud deployments, and Container management and delivery, ensuring the product strategy is informed by deep technical understanding and market trends.

As a product management leader, the PM:

• Defines and communicates the product vision and strategy, aligning it with business objectives and customer needs.
• Champions the voice of the customer, translating insights into actionable product features and enhancements.
• Leads backlog prioritization, ensuring a healthy mix of feature and enabler stories that reflect product priorities and strategic direction.
• Mentors and influences team members, promoting best practices in agile product development and continuous improvement.
• Collaborates across departments, including engineering, marketing, sales, and support, to ensure cohesive execution and delivery.
• Owns the product roadmap, making data-driven decisions to guide short-term execution and long-term innovation.

Ultimately, the PM is the content authority and strategic driver for the product, accountable for aligning the backlog with business priorities and ensuring the success of clients and customers using the solutions.

Responsibilities:

·       Interact with all customers and understand where products need to go to drive business value

·       Determine “what” goes into all our products

·       Critical contributor and driver of the roadmap for Cloud Operations quarterly roadmaps

·       Ensure that Roadmaps include both Functional and Non-functional items are accounted for in roadmap

·       Ensure we have a readily available path to production that considerers and covers, compliance, security, operations and other common disciplines

·       Clear vision for roadmap highlights (each with revenue potential and customer pipeline)

·       Clear roadmap for 12 sprints

·       Committed plan to delivered roadmap highlights

·       List of customers pains and value adding elements

·       Collect and owner, customer by customer Enhancements/features

·       Learning the customers' and market's requirements

·       Elicit and collect stakeholder requests

·       Coach/ support development team's questions and resolve conflict regarding features and requirements

·       Deliver input for Product Owners

·       Support roll-out of the system, presentation, workshops, training for sales and engineering

Required Knowledge/Skills, Education, and Experience:

·       BA in computer science, information systems, or related field.

·       Previous working experience as a product owner.

·       In-depth knowledge of Agile methodologies.

·       Strong analytical and problem-solving skills.

·       Strong communication skills, written and verbal.

·       Strong presentation skills.

·       Ability to multi-task and work under pressure.

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