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SR. SITE RELIABILITY ENGINEER (SRE) – API DEVELOPER - 405494

Charlotte, NC

Siemens Digital Industries Software is driving transformation to enable a digital enterprise where engineering, manufacturing and electronics design meet tomorrow. Our solutions help companies of all sizes create and leverage digital twins that provide organizations with new insights, opportunities and levels of automation to drive innovation.


As part of the Siemens DISW cloud operations organization, this position makes significant contributions towards the delivery of DevOps solutions that support outstanding cloud based microservice applications. Our team is looking for an engineer who is passionate about automatic automation. SREs discover ways to help promote the availability of services and applications, improve processes through remediation of manual and/or repetitive tasks, and address sophisticated technical problems in a fast-paced, collaborative, inclusive, and iterative environment.

The candidate will support the Siemens Xcelerator platform and will be responsible for identifying, managing, improving, and reporting on availability, resiliency, reliability, and stability efficiencies. This includes providing technical mentorship and leadership to drive solutions, build & improve processes that deliver excellence. A positive relationship with the various product teams of the Xcelerator platform is vital to support core objectives. This roles success will be defined by product teams within DISW business units meeting their SLAs.

Responsibilities

  • Provide & own the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiency.
  • Collaborate with other technical platforms and partners to engineer automated and coordinated solutions between tools, services, teams that increase availability, reliability, and performance.
  • Own and ensure the internal and external SLA’s meet and exceed expectations
  • Be part of maintaining a 24x7, global, highly available SaaS environment
  • Participate in an on-call rotation that supports our production infrastructure
  • Solve production availability incidents that often span across multiple teams and services.
  • Lead production incident post-mortems, and contribute to solutions to prevent problem recurrence, with the goal of automated response to all non-exceptional service conditions.
  • Communicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level

Required Knowledge/Skills, Education, and Experience

  • Able and willing to participate on the on-call schedule.
  • Bachelor’s Degree with at least 2+ years of IT experience or equivalent experience.
  • 4+ years’ experience with automation via scripting & API development
  • 3+ years’ experience with software development in the cloud
  • 2+ years’ experience with monitoring tools (Datadog, CloudWatch, Cloud-Trail, Cloudability, or equivalent tools)
  • 2+ years’ experience with containerization, specifically Kubernetes
  • 2+ years’ experience with Amazon Web Services (AWS) services
  • 2+ years’ experience Terraform, CloudFormation, Ansible, or equivalent tools
  • 2+ years’ experience with Python
  • Position based in Charlotte, NC with ability to work in a hybrid work arrangement.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience

  • Siemens Teamcenter software
  • Desired certifications include: Datadog, Kubernetes, Security, AWS or Azure certification.
  • 2+ years’ experience as a Site Reliability Engineer or equivalent role
  • 2+ years’ experience with issue/incident tracking tool (ServiceNow, Service-Desk, Jira or equivalent tools)
  • 2+ years’ experience with open-source tools (Linux, Git, Ansible)
  • 2+ years’ experience Enterprise IT environment with distributed environments
  • Networking concepts, including firewalls, VPN, routing, load balancers, security, and DNS
  • Senior level system administration experience, including troubleshooting, support, mentorship/training, and oversight.

Siemens Software. Transform the Everyday

The salary range for this position is $101,200 to $182,200 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate’s work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com. In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

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