Siemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years.

We are looking for a Product Engineer to join our AMS team in Cairo, Egypt.

As an AMS Product Engineer, you will play a key role in supporting the technical development and deployment of the company’s mixed-signal products. You’ll tackle complex mixed-signal circuit simulation challenges, collaborating closely with our field applications and engineering teams to enhance the accuracy, performance, capacity, and functionality of these applications.

Responsibilities:

• Identify high-value improvements and new functionalities in our tools.
• Offer second-line technical support for new features, production ramp-up, and critical deployments.
• Ensure optimal project requirements are met, particularly in deployment and quality.
• Engage early adopters and ensure successful implementation of new features.
• Develop high-quality training materials and lead training sessions for both field engineers and customers.
• Help create and maintain dashboards to track issues and evaluate customer support effectiveness.
• Collaborate with field engineers to understand customer problems and explore solutions.
• Investigate root causes of simulator issues and related factors.
• Develop and evaluate alternative solutions to overcome customer challenges.
• Reproduce complex customer issues in smaller test environments.
• Work with R&D to establish resolution timelines and manage customer expectations.
• Analyze data to recommend software and process improvements.
• Provide R&D with clear problem definitions and goals for development.
• Represent Siemens at conferences, delivering demos and technical papers.

We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow!

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme and generous holiday allowance.

Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access and equal opportunity.

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