A Global Order Management Analyst manages the day-to-day operations associated with the licensing and invoicing of Siemens software products. The analyst supports the Digital Industries Software business unit within the Global Order to Cash division. It is expected for the analyst to have a fundamental understanding of the order-to-cash process as well as the ability to interpret conventional tasks associated with the process. They are responsible for invoice delivery via post and portals, as well as for other portal related tasks, in cooperation with Sales and Credit & Collection departments.

What are my responsibilities?

• Invoicing Portals’ management: registration, uploading invoices, solving issues, replying to queries of internal and external customers (in Hebrew and English),
• Ensuring accurate and timely delivery of invoices to customers – working closely with the EMEA departments to coordinate time and place of delivery of paper invoices
• Maintaining customer data
• Coordination of proper documents and information flow
• Corporate Policy validations and role specific process adherence
• Order processing, License Key Management, solving post-sale customer queries (in Hebrew and English)
• Engagement in projects and process improvement

What do I need to qualify for this job?

• Professional working knowledge of English and Hebrew and professional communication etiquette in written and verbal exchanges
• Strong motivation to work and multitasking mindset
• Communication, teamwork and problem-solving skills, attention to detail, flexibility
• A university level education, such as a bachelor’s degree in a business-related field, is preferred
• Alternative to a formal degree, the candidate may have a combination of 2+ years of equivalent experience
• Corporate experience would be an asset
• Knowledge of SAP would be an asset

What we offer?

• Full-time employment contract
• Additional benefits (PPE, extra paid vacation days, private healthcare, Multisport, life insurance, lunch card, language bonus etc.)
• Work in an international environment
• Generous Hybrid Work Model
• Free parking

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. 

Siemens Software. Transform the everyday! 

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