Teamcenter Cloud Deployment - 327478

Pune, India

About Siemens Digital Industries Software

Siemens Digital Industries Software is driving transformation to enable a digital enterprise where engineering, manufacturing and electronics design meet tomorrow. Our solutions help companies of all sizes create and leverage digital twins that provide organizations with new insights, opportunities and levels of automation to drive innovation.

Teamcenter Cloud Deployment - 327478

This Job Description is for Teamcenter Support projects in Managed Services. 

    * 6-8 years Teamcenter Support experience, with atleast 3 years supporting a 
        customer Production instance 

Mandatory Teamcenter Skills:
        * Teamcenter Installation in a distributed environment
        * Teamcenter custom template install using BMIDE
        * Distributed FMS configuration
        * Dispatcher configuration
        * Active Workspace Installation and Configuration
        * NX and Solidedge CAD Integration
        * Working experience in Perl/Batch Scripts

Good to have Technical Skills:
        * Catia, AutoCAD and ProE CAD Integration with Teamcenter
        * SQL Scripting

    * ITIL
    * AWS Cloud Certifications

Other Mandatory Skills:
    * Strong analytical and trouble shooting abilities. 
    * Loves solving problems
    * Has a systematic way to solve problems. 
    * Should be able to perform root cause analysis and arrive at the right solution
    * Excellent verbal and written communication skills
    * Team player
    * Learning attitude - willing to learn new things.
    * Basic Linux and Windows Operating System knowledge

Good to Have Skills:
    * Mentoring of junior team members
    * Use Pareto or 5 Why or any other Industry technique for root cause analysis
    * Ability to automate some of the tasks
    * Scripting knowledge would be useful
    * DBA knowledge on Oracle/MS SQL

Roles and Responsibilities:
    * Have to work in shifts, as we are supporting 24x7 customers
    * May have to work on Call during holidays
    * Solve L2 tickets on the application
    * Apply patches on test, UAT and Production Server
    * Document root cause analysis of issues
    * Reach out to GTAC for Product Issues and raise IRs
    * Communicate with users on issues
    * Work with L3 on issues which cant be solved by L2
    * Provide workarounds to issues
    * Develop Knowledge Management database for solved issues

Willingness to work in the night shift