Solution Delivery Manager - SupplyFrame - 289295

We’re looking for someone who will contribute to the future of the electronics industry by creating a world-class experience for customers using Supplyframe SaaS products. We are a fast-paced, LGBTQ+ and minority-friendly company. We are awesomely nice and supportive of people who work hard!

As a Solution Delivery Manager you will be working either independently or with other Supplyframe team members to assess customer needs, develop solutions and maximize the value customers receive from implementing Supplyframe solutions into their organization. You will be the primary point of contact for both internal and external stakeholders. This role requires a high level of independence to lead successful software implementations from project kickoff to completion with transition to the Customer Success team.

Main Responsibilities:

● Transferring business requirements into solution configurations or new solution enhancements.

● Collaborate with the product team to define customer use cases and the documentation of solution enhancements.

● Collaborate, develop and mentor fellow team members to enhance the overall team’s delivery competencies.

● Act as a liaison between customers and technical team on system integrations

● Analyze and map master data for data integration purposes.

● Creation of user acceptance testing material and facilitation of testing activities.

● Lead project kickoffs, requirements gathering and go-live activities.

● Communicate and track changes to the project scope via the project change request process.

● Lead business process improvements and drive change management practices at customers.

● Support pre-sales solution scoping and occasional sales activities.

● Develop expertise in newly released Supplyframe products and perform knowledge transfer activities by presenting, documenting or conducting workshops.

● Travel to customer sites as required and permitted.

About You:

● Bachelor’s degree, preferably in Supply Chain, Computer Science or related, Engineering or Accounting required. Six Sigma, Project Management Professional(PMP), ERP certifications(SAP, Oracle, Ariba) certifications is desired.

● 5+ years of software consulting or implementation experience on Enterprise software projects(ERP, Source to Pay, Quote to Order).

● Proven practical experience(3+ years) in spend management, supply chain planning and/or customer quoting domains is strongly preferred.

● New Product Introduction(NPI) or manufacturing experience in A&D, Automotive, Electronics or Medical Device is desired.

● Detail-oriented with a positive and inquisitive attitude

● Ability to multitask, prioritize, and collaborate with multiple departments and stakeholders

● Exhibit a high degree of self-motivation and drive

● Ability to understand complex technical processes, problem solve and influence customers on best practices or workable solutions.

● Excellent verbal and written communication skills.

Location: Pasadena, CA or Austin, TX Office

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

Siemens Industry Software Inc. is a technology supplier to the United States Federal Government. Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice. The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law. If this pause is lifted, you will be expected to be vaccinated against COVID-19.