Service Manager - 382601
About Siemens Digital Industries Software
Siemens Digital Industries Software is driving transformation to enable a digital enterprise where engineering, manufacturing and electronics design meet tomorrow. Our solutions help companies of all sizes create and leverage digital twins that provide organizations with new insights, opportunities and levels of automation to drive innovation. |
Service Manager - 382601
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Qualifications!Graduate/ Engineering Background Use your skills to move the world forward!Role Background
Support a zero profit or support business operation, directly or significantly chipping in to business decisions, including opportunity win/loss cost control, business planning and mix, pipeline management, monitoring, and reporting. Manage personnel decisions such as recruitment, training and development, performance management, etc. Participate in and, where appropriate, lead management meetings and, as appropriate, contribute to zone-level services meetings and/or councils nurturing issues and concerns. Strategic – Value Driven – People manager – Process Guide - Negotiator. Role Details: Primary Responsibilities:Delivery Management We require a Lead Service Delivery Management for DACH region [SPOC] Project/Program delivery Monitoring and Reviews [Owner of the delivery DASHBOARD] Monitor Migration Program office for DACH projects Guiding program and project managers daily, Risk and Escalation Handling Maintain and own overall dashboard of GDN leverage with DACH Internal Stakeholders ManagementResource demand and operations Maintain visibility External Stakeholders ManagementExpectation management Delivery DASHBOARD for vertical, program and zone-level leadershipEngagement/Business Management [Support] Business Management Support Opportunity Management and SFDC Dashboard analysis Derive demand and maintain FCST Engagement Management [Support] Support Promoting and Selling(cross-selling) GDN services Engagement Architecting along with GDN EMs People ManagementPeople Development Identify and Coach Successor & Mentor PMs Awards and Recognition for the project team members InitiativesWork on POCs for new deals Run POCs/ Pilot for new service offerings Keep mentoring the program Managers Internal and External Customer ManagementContinues engagement with customers with feedback (CASAT) Visits and PresentationManage relationship and ongoing communication Management Reporting and Presentations Monthly and Quarterly Presentations – Delivery highlights & Monthly Cost cover with forecast vs actual Participation in leadership meetings Work experience:Over 15 years of service delivery experience of delivering fixed price and staff aug projects Proven 5-7 years of experience running MOM or PLM Programs. Min 50+ people Management of at least two large PLM programs Good knowledge of PLM products Knowledge of basics concepts of engagement management Basic understanding of Costing Past working experience with customers from the German region is a plus. Handled Senior Stakeholders in the current role We are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Siemens Software. Where today meets tomorrow.#LI-PLM#LI-Hybrid |